csoasupport

For support related to the DEA's Controlled Substances Ordering System (CSOS), here are the key contact and resource details:

Contact Information

• Phone: You can reach the DEA CSOS support team at 1-877-DEA-ECOM (1-877-332-3266), which is a toll-free number. The support staff is available from 8:30 AM to 5:50 PM Eastern Time, Monday through Friday124.
• E-mail: You can submit an online support request form available on the DEA's website124.
• Postal Mail:
  • For standard mail, use:

    Drug Enforcement Administration
    Sterling Park Technology Center/CSOS
    8701 Morrissette Drive
    Springfield, VA 22152

  • For overnight or express mail, use the same address but specify it is for UPS, FedEx, DHL, or Priority Mail USPS packages124.

Online Resources

• Self Help: The DEA's website (www.DEAecom.gov) offers various online resources, including answers to frequently asked questions and guides for program enrollment and certificate retrieval12.
• CSOS Subscriber Manual: You can download a comprehensive support document that includes assistance with the enrollment process and other common inquiries5.
• Certificate Management: Resources are available for certificate retrieval, installation of DEA's CA Certificates, and certificate renewal or revocation15.

Additional Support

• Legisym Support: For additional assistance, you can also contact Legisym, LLC, which provides regulatory compliance services and solutions. They offer a support team and comprehensive documentation for CSOS subscribers5.